Volunteer Management Development

This series of three, online webinars will help museums to develop knowledge and skills in volunteer recruitment, volunteer management, and volunteer strategy development.

Participants will join the sessions from several Museum Development regions in England.

The sessions

We ask that at the point of booking you commit to attending all 3 sessions. If the event becomes oversubscribed, we will prioritise bookings from organisations who can send a representative to all 3 sessions. Please let us know if there are any sessions that you cannot commit to, by emailing MDYoffice@ymt.org.uk

This booking is for 3 sessions:

Thursday 3 March, 9:30 – 13.00: Volunteer Recruitment

Thursday 17 March, 9:30 – 13:00: Volunteer Management and Retention

Thursday 24 March, 9:30 – 13:00: Volunteer Strategy Development


What will participants gain?

As a result of attending this webinar series, participants will refresh or gain skills and knowledge, including but not limited to:

● designing attractive and diverse volunteer roles whilst considering different approaches to recruitment

● planning for volunteer recruitment, measuring success, and monitoring and evaluation

● reflective practice that leads to sustainable volunteer retention, development and meaningful experiences

● volunteer strategy development that is linked to organisational values, vision and goals


Who should attend?

These webinars are most suitable to museum groups and organisations that are:

● Open to learning about and exploring changes to involving volunteers

● Keen to learn more about and embed inclusive practice into their work on involving volunteers

● Wanting to review and develop their volunteering strategy


This session is aimed at all Accredited museums and those working towards Accreditation in Yorkshire and the Humber, as well as the North East, West Midlands, SHARE Museums East, and South East Museum Development areas of England and Wales.


How will training be delivered?

All training will be delivered using a webinar format via Zoom. They will be co-facilitated by two trainers to bring their combined experience, and offer participants greater variety in voice and presentation style.


Session leaders:

This webinar series is being hosted by volunteering consultants and specialists Laura Hamilton and Carol Carbine, who both bring more than 40 years of volunteer management experience in the VCSE sector.

Laura has a strong understanding of volunteer management within small and medium-sized organisations and of working with staff to build volunteer management confidence and capacity in these contexts; and runs a successful consultancy (Laura Hamilton Consulting), with a specialist focus on volunteer engagement and management and training and mentoring for volunteer managers.

Carol specialises in training/facilitation and problem-solving/conflict resolution, working within the overseas aid, animal welfare, disability and heritage sectors; and is a qualified NLP Practitioner. Carol offers bespoke training and facilitation through her own consultancy (Carol Carbine Consulting).

Click Here to Book